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Order submission issue
01
How can I get an accurate word count?
02
How will I know when my document is ready?
03
What is the order submission process?
04
Are the editors familiar with my field of expertise?
05
What file formats do you accept?
06
Can you preserve my original revision marks?
07
How do I place an order?
Proofreading service issue
01
Can you evaluate my paper and recommend journals?
02
What does the figure formatting service include?
03
Are the academic translators in the same research field as me?
04
Can you format my tables for me?
05
Who are your editors?
06
What are the differences between Standard and Advanced Editing services?
07
Can your editing services guarantee publication of my paper?
Payment of invoice issues
01
Can I request split invoices?
02
When and how will I receive my invoice?
03
Can I change my invoice information if I haven't received it yet?
04
Can I modify or cancel my order? Will I get a refund?
05
Do you provide invoices?
06
What payment methods do you support?
07
Is my payment secure?
Still can't find the answer?
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